About Us
Your Premier Partner in Customer Support
AD Virtual Solutions is a Canadian Incorporated company dedicated to supporting businesses across the Globe. We provide high-quality inbound and outbound call services, including customer service representatives, virtual assistants, telemarketers, and dialers, designed to help companies grow, retain customers, and deliver exceptional service.
Your Trusted Extension in Business
At AD Virtual Solutions, we are committed to providing reliable, flexible, and cost-effective solutions that act as a true extension of your business. Our workers are dedicated, well-trained, and passionate about delivering top-tier results, whether handling customer inquiries, generating leads, or managing telemarketing campaigns.
Our Mission
Our team is made up of carefully selected professionals from the Middle East and North Africa. Every agent is fluent in English, with neutral accents that match North American and Australian standards, ensuring smooth, natural communication with your customers. We also offer multilingual support with agents who speak French, Spanish, and Arabic, enabling you to serve diverse markets with confidence. We offer flexible scheduling, with agents ready to work any time of day to match your operational hours.
Our Mission
Our mission is to empower businesses in the U.S., Canada, and Australia with world-class virtual call center solutions that enhance customer engagement, drive growth, and deliver value — all while ensuring professionalism, reliability, and excellence in every interaction.
Our Vision
Our vision is to be the preferred partner for remote call center services, recognized globally for quality, innovation, and integrity, while creating meaningful employment opportunities across emerging markets.
Our Core Values
- Excellence: We deliver the highest quality in every interaction.
- Diversity & Inclusion: We value the strength of a global, multicultural team.
- Partnership: We work as an extension of your business, focused on shared success.
- Adaptability: We tailor solutions that flex with your evolving needs.
- Continuous Improvement: We are committed to learning and innovating to serve you better.
- Trust & Accountability: We uphold integrity, transparency, and data privacy in all we do.
Company Promise
Represent your brand as if it were our own.
Provide scalable, affordable solutions that meet your business needs.
Deliver outstanding service through passionate, well-trained, and accountable teams.
Continuously improve and adapt to help your business stay ahead.